Guidance

Learn what the pros know.

We’ve collected information, tips and tricks from trusted professionals to help you better maintain your home, whether you’re in the middle of an emergency or a proud new owner.

Start thinking about replacement products at the beginning of the project, so you're ready to make selections when the time comes to purchase them.

Did you know? Many people don’t realize the importance of taking inventory of the items in their home until an emergency occurs. There are many free online tools available that can help. Consider conducting an annual inventory check so you’re prepared in advance.   

The restoration process may temporarily turn your relaxing home into a construction site. Just breathe, it’s totally normal.

The following are signs you may have roof damage:

  • Missing, cracked or broken shingles
  • Watermarks or stains on ceilings or walls

Make sure your pets are secure anytime work is being done in your home.

Did you know? The most common causes of roof damage are high winds, heavy storms and hail.

When a storm has caused damage in your area, don’t be surprised if roofers show up and offer their repair services. Before starting any work, be sure to call your insurance company.

To prepare for a hurricane evacuation, board up your windows and doors. Additionally, know how to do the following three things:

  1. Turn off electricity from the breaker box
  2. Turn off water
  3. Turn off gas

If you aren’t sure how to turn off your water or gas, call your local utility providers for help.

After a hailstorm, inspect your roof and gutters for damage. Hail damage will look different depending on the type of shingles on your roof. Be on the lookout for dark spots, dimples or cracks. Damage on gutters may be more obvious—look for dents and cracks.

After a storm, look around for missing shingles or pieces of metal on the ground as a starting point for identifying exterior damage. If you find these items, you likely have damage and may want to call a professional or your insurance company.

Did you know? Mold can start growing in as little as 48-72 hours. Because of this, it’s critical to start the water cleanup process as soon as possible, especially if the water is dirty.

Several factors can cause trees to fall, such as wind, a lightning strike or wet ground. If a tree falls on your home, follow these three steps:

  1. Leave the home immediately
  2. Contact your local police and fire departments
  3. Call your insurance company

Did you know? Smoke and fire can damage things you can’t see, like your heating and cooling system. Don’t be surprised if your contractor needs to inspect and clean the system.

Smoke detectors should be tested once a month and have their batteries replaced twice a year when you set the clocks for daylight savings time.

Did you know? Although it may sound counterintuitive, water damage and fire damage go hand in hand. Often times, water damage occurs after the fire was extinguished.   

To be on the safe side after a fire, throw away all food in the home, as it could have been contaminated while the fire was being put out.

How can we help?

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